Customer reaches you
Inbound messages land in a shared, searchable inbox.
WhatsApp Business · AI automation
Harnad Connect
Put AI on your WhatsApp Business numbers — inbox, templates, auto-replies, and BYOK agents — without rebuilding Meta’s stack.
Google sign-in only. Harnad subscription is separate from Meta’s per-message WhatsApp charges.
One workspace. Every WhatsApp workflow.
Turn every conversation into a repeatable system.
Connect is the operating layer between your WhatsApp Business numbers and Harnad AI. Manage customer conversations, outbound campaigns, AI replies, templates, and cost visibility from one calm workspace.
The Connect workflow
From first message to useful action
Automation understands
Static replies or your own AI agent respond with context.
Team moves faster
Send templates, follow up, and see what is working.
Built for the work after signup
Everything your WhatsApp operation needs to stay in motion.
Shared inbox
See conversations by number, keep every thread in context, and reply inside the customer window.
Stay close to customersAI replies with your voice
Bring your own Gemini key, define the prompt, and decide which number should use AI.
Your rules, your keyCampaign-ready messaging
Use approved templates for one-to-one messages or tagged broadcasts, with scheduling built in.
Reach the right audienceNumbers that stay organised
Connect multiple lines, configure each one independently, and keep channel health visible.
One control roomSee the signal
Analytics that help you decide what to do next.
Connect turns every send into a simple operating picture: active numbers, successful delivery, failures, momentum, and Meta-reported usage costs.
01
VolumeUnderstand your outbound rhythm.
02
HealthCompare performance across numbers.
03
CostSee Meta pricing data without guesswork.
Sent this week2,480↗ 18.4%
Success rate98.6%Healthy
Active lines04All online
30 days agoToday
✦
Your workspace is gaining momentumMore conversations are being handled automatically this week.
Embedded SignupOfficial Meta WABA connect
Unlimited templatesIncluding parameters, every plan
Inbox + agentsHistory depth and agent count by tier
Usage & costSurface Meta pricing — we don’t bill it
Why Connect
Your secure bridge from WhatsApp Business to Harnad AI
Sign in, connect a number with Meta’s Embedded Signup, then run auto-replies, broadcasts, inbox, and BYOK AI agents from one dashboard.
Embedded Signup
Connect WABA and phone numbers through Meta’s official flow — tokens never reach the browser.
Per-user vault
Every connection is scoped to your Google account in Firestore. Access is API-only, not a shared inbox.
What we actually gate
Numbers, contacts, agent count, inbox history depth, cooldown control, and usage-view quality — not Meta-owned templates.
Get started
From Google sign-in to a live WhatsApp line
Create your workspace
Sign in with Google. We create your Connect workspace and keep it scoped to your account.
Connect WhatsApp
Launch Embedded Signup, pick the WABA and number, then set auto-replies, templates, and (on paid plans) an AI agent.
Upgrade when you outgrow Free
Free is one number, 500 contacts, 30-day inbox, no agents. Starter and Growth unlock capacity — billed by Harnad, not Meta.
Limits that are real
Every gate is something Connect stores or computes
Templates stay unlimited on every plan because Meta already hosts them. We don’t pretend to meter what Business Manager gives you for free.
| Capability | Free | Starter | Growth | Enterprise |
|---|---|---|---|---|
| Connected numbers | 1 | 2 | 5 | Unlimited |
| Contacts stored | 500 | 2,000 | Unlimited | Unlimited |
| Templates + parameters | Unlimited | Unlimited | Unlimited | Unlimited |
| Inbox history | 30 days | 90 days | Full | Full + export |
| Auto-reply cooldown | Fixed default | Full control | Full control | Custom logic |
| AI agents (BYOK) | Not available | 1 | 3 | Unlimited |
| Usage & Cost view | This month totals | 30-day chart | Full history | Full + invoicing |
| Support | Community/email | Email ~48h | Priority | Dedicated + SLA |
Pricing
Capacity that matches how you run WhatsApp
Harnad Connect subscription only. Meta still bills per-message WhatsApp charges to the WABA’s own card — we surface those costs, we cannot collect them.
Other products
Also from Harnad
Connect is WhatsApp automation. Explore the company site and our AI phone receptionist when you need them.
Ready to connect a number?
Start on Free, or pick Starter / Growth and we’ll take you through Google sign-in into Razorpay checkout.